Questions about billing, refunds, or your account? We're here to help.
The fastest way to reach us. Write from the email address on your account so we can verify it.
[email protected]We aim to reply to every request within 2–3 business days. Billing and refund requests are prioritised.
You can cancel a subscription at any time from your account settings — no need to contact us. Cancellation takes effect at the end of the current billing period.
For refund requests, include your account email, the transaction ID, and the reason. See our Refund Policy for eligibility. If a charge looks wrong, please contact us before opening a dispute with your bank — we can usually resolve it faster.
To report content that violates our Terms of Service, or to request access to or deletion of your personal data under our Privacy Policy, email us at [email protected].
INFINITE PHASE LLC
8 The Green, Suite D
Dover, DE 19901
United States
Seedance 2 Pro is a service operated by INFINITE PHASE LLC. Charges appear on your bank or card statement as SEEDANCE2PRO.VIDEO.